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Frequently Asked Questions

At Pampers, your baby’s happy, healthy development is our top priority. And we’ve been leading the way in disposable diaper design and skin health research for decades. We’re committed to providing you with all of the facts so you can feel confident using Pampers diapers, pants and wipes with your little one.

Here, we’ve included answers to some common questions we receive from parents. If you don’t find what you’re looking for and still have questions about Pampers products, please contact our Consumer Comments Contact No:
Toll free: 0800-88888888
Tel: +234(0)8052049383 (sms only).
Email: consumerelib.im@pg.com

  • Are the ingredients in Pampers safe for babies?
  • Yes. Our products are dermatologically tested and they are safely used by 25 millions of babies around the world, every day. All materials in Pampers products—from diapers and pants to wipes—are thoroughly evaluated to be safe and gentle for babies. Pampers only uses ingredients that have been confirmed to be safe for babies. That’s The Pampers Safety Promise.

  • How do you choose the ingredients in your products?
  • Pampers carefully chooses each diaper, pants and wipes component based on both its safety profile and excellent efficacy in helping keep baby’s skin dry and healthy. At each stage of development, we evaluate and assess every ingredient to deem it safe before it comes in contact with your baby’s skin. We only use ingredients that have been confirmed to be safe for baby.

  • Are the colors in Pampers diapers safe for my baby’s skin? Do you use disperse dyes?
  • The colors in Pampers diapers are safe, non-sensitizing pigments carefully evaluated for safety. Proven safe for infants and children and commonly used in products like contact lenses and food packaging, they are used for fun design and to indicate different components of the diaper. We don’t use disperse dyes in Pampers products.

  • Does Pampers add chlorine to its products?
  • Pampers does not add chlorine to its diaper. We are using an elemental chlorine-free bleaching process.

  • Are Pampers Diapers scented?
  • We do not add scent to our Newborn diapers, our Baby-Dry diapers and Pants. We add scent to our, Premium care diapers size 3 upwards to provide a more pleasant experience during diaper change to moms who have a preference for lightly scented products.

    The scents in these diapers have all been strictly selected, evaluated in detail and their safety of use has been demonstrated. Diapers with scents are dermatologically tested.

  • Are Pampers wipes gentle enough for my baby’s skin?
  • All Pampers product are dermatologically tested and clinically proven to be mild even on sensitive skin. In fact, research shows that Pampers baby wipes help maintain natural pH, and are milder than water and washcloth on baby’s skin.

  • Are Pampers wipes safe to use on my baby's face and hands?
  • Yes. Whether on the playground, in the highchair or at the changing table, Pampers wipes clean up messes gently and effectively. While specifically designed for diaper change cleanup, Pampers wipes are safe for use on other body parts — including the face — and can be used at every diaper change. They are dermatologically tested.

  • Are Pampers Sensitive wipes fragrance free and hypoallergenic?
  • Yes. Pampers Sensitive wipes are fragrance-free. They have been dermatologically tested and they are clinically proven to be as gentle to the skin as cotton wool and water alone.

  • What is polypropylene, and why is it used in my baby’s diaper?
  • Polypropylene is a soft, high-performance fiber commonly used in textile like athletic wear and in variety of consumer and personal care products. It has a safe use history in consumer products. As with all components of Pampers diapers, polypropylene is used because it has a proven safety profile, and contributes to our design for baby comfort, fit and dryness.

  • What is petrolatum, and why is it used in my baby’s diaper?
  • Petrolatum is used as part of lotion on the topsheet to help maintain healthy skin. We use a pharmaceutical grade - the highest - of purified Petrolatum.
    Petrolatum is used in many types of lip balms and medical skin-health products.

  • Why is there adhesive in my baby’s diaper? Is that safe?
  • Adhesives are used throughout the diaper to keep material layers in place, ensuring diaper contents stay inside. The adhesives are tucked away from baby’s skin. These adhesives have been thoroughly tested and evaluated for safety and efficacy for your baby.

  • Is there natural rubber latex in Pampers products?
  • No. We do not add natural rubber latex.

  • Do Pampers products include formaldehyde?
  • No. We do not add formaldehyde

  • Do Pampers products include parabens?
  • No. We do not add parabens

 

Please contact us anytime you have a question or feedback about Pampers. Thank you!
Consumer Comments Contact No:
Toll free: 0800-88888888
Tel: +234(0)8052049383 (sms only).
Email: consumerelib.im@pg.com

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